Information regarding the right of revocation in the EU

Right of revocation in the EU

Consumers have the following legal right of revocation:
Consumers have the right to withdraw from a contract in writing (e.g. letter, fax or email) within 14 days without justification. The term begins from the receipt of these instructions in text form, but not before the conclusion of this contract and not before the fulfilment of the license holders’ duty of information. To guarantee the term of revocation it is enough to send the notice of revocation in time.

The notice of revocation must be sent through a clear statement (for example, a letter sent by post, fax or email) regarding your decision to withdraw from this contract to:

LOBO Technology GmbH
Att: Geschaeftsleitung
Fax +49 211 890 3638
E-mail: revocation@lobo24.com
Koenigsallee 60F
40212 Dusseldorf
Republic of Germany

In order to guarantee the revocation period, it is sufficient that you notify us that you are exercising the right of revocation before the end of the revocation period. The term begins for the user/provider on writing the revocation declaration and for the license holder on its receipt.

Consequences of revocation:

In case of an effective revocation it is up to both parties to return the benefits received and, if applicable, the benefits obtained (for example, interest). If the consumer cannot return the benefits received to the license holder in whole or in part, the consumer must compensate the license holder for the corresponding value.

Compensation for the value of services rendered until the moment of revocation is mandatory only if you are informed of the legal consequences (General Conditions of Contract) prior to the delivery of the declaration of acceptance of the contract and you expressly consented to beginning the formalities for consideration before the expiration of the revocation period. If there is an obligation to compensate the value, this may mean that you must comply with your contractual payment obligations for the period until revocation.

However, this may mean that you must meet your contractual payment obligations for the period until revocation. Repayment obligations must be fulfilled within 30 days. The term starts for you when you send the revocation statement and for us on its receipt.

Special guidance: Your right of revocation expires in advance if both parties have fulfilled the contract according to your express request, before you have exercised your right of revocation.

End of EU revocation right